Optimum knows and understands the challenges of running a complicated, deadline, detail-oriented gift card program with limited human resources. We know because we employ one of your peers and Optimum has dealt with gift cards programs from the very large to the very small from the beginning.
Do these issues sound familiar: tight card and carrier production timelines, personalization issues, distribution issues caused by peak Holiday demand, escheatment, gift card legislation, fraud, third-party resellers, Sarbanes-Oxley, and business-to-business sales/fulfillment? We understand all this because we have been in your shoes. And while every program has slightly different nuances the facts remain the same: the complexities of managing a gift card program are increasing, customer demands of increased service levels continue, retailer competition continues to ratchet up while the resources you have to manage the program are limited, and time to do it all is decreasing.
Enter Optimum’s “Full Circle” Solutions. By working with Optimum, you have aligned with an industry resource whose only business is gift
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cards and a full range of services that offer solutions for your entire gift card program. Starting with consultations to determine your exact needs and solutions to your most pressing problems through production of cards, carriers, and other ancillary program needs, store distribution, warehousing, fulfillment to your consumer and business customers, then closing the circle with detailed reports. Optimum can help you reduce the complexities and time spent managing your program allowing you more time to focus on generating more sales. By having a single valued and trusted source helping you manage your program, you obtain a higher level of service for your stores, customers, and your overall company. No one else in the industry offers the comprehensive array of gift card specific services like Optimum’s “Full Circle” Solutions.
Please review our “Full Circle” Solutions services listing. When your ready to take your gift card program to the next level, please contact Optimum so we can help your program come “Full Circle.”
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